We offer free and fast shipping so you receive the perfect pair of Plaeto shoes soon.

At Plaeto/PlaeUp, we offer a 30-days no questions asked return/exchange, provided the shoes are unused, undamaged, clean, with the tag and packaging intact and were not bought on a clearance sale.

The 30-day window would apply from the date of invoice/purchase. If you wish to exchange/return the product, please send us an email (care@plaeto.in) with your invoice number, and order details to initiate the exchange/return process.

Refunds for returned products can take 5-7 business days to be processed and Exchanges will be managed on a case-to-case basis and PlaeUp’s decision in respect of the claimed product shall be final and confidential.