FAQ
There are no wrong questions.
FAQ
Why choose us?
Plaetos are the only shoes created and designed specially for the Indian feet.
Plaeto understands your needs and is India’s 1st Multiplay shoe.
We blend science (biomechanics), comfort, and style to enhance your daily experience and promote foot health. We ensure our shoes are versatile and durable, supporting our customers' playful spirit every step of the way.
Did you know there has not been any innovation in the way shoes look.
Do you have any physical stores?
Currently we are only available online.
Where can I buy Plaetos?
We have our own D2C page- plaeto.in (offers free shipping) . We are also available on Amazon, Flipkart, Myntra and Ajio.
Are Plaeto shoes eco-friendly??
Each pair of Plaeto generates 50% lower CO2 than most athletic shoes. We are on a journey to achieve 100% recyclable shoes. Our packaging is made up of 100% recyclable materials.
Can I machine wash the shoes?
Yes, you can machine wash the shoes. Always air dry them.
What payment methods do you accept?
All credit cards, debit cards, UPI, Netbanking are accepted. The COD option is available as well.
Do you offer a warranty?
All Plaeto shoes come with a 6 month warranty against manufacturing defects.
Can I return or exchange a product?
Your Plaetos come with a 30 day no questions asked returns/exchange provided the Merchandise is unused, undamaged, clean, with the original tag/label and packaging intact along with the proof of purchase
How can I contact customer support?
You can reach out to care@plaeto.in or WhatsApp us on 9611484007
Weekdays 10.00 AM to 6.00 PM & Saturday 10.00 AM to 1.00 PM.
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